Business resilience (or operational resilience) refers to “the ability to recover from setbacks, adapt well to change, and keep going in the face of adversity,” according to Harvard Business Review. Indeed, the world is now facing newfound setbacks, changes and adversity without much of a playbook to reference. For insights on resilience and how to maintain it, Smartbrief spoke with Shama Hyder, founder & CEO of Zen Media.

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