The March 2020 survey of 600 global decision-makers in IT, e-commerce and marketing roles at B2B organizations indicates 41% of respondents believe selling directly to customers online is the most significant opportunity for their business in the next year.

Read more here: https://www.prnewswire.com/news-releases/survey-b2b-leaders-burdened-by-bad-customer-relationships-bullish-about-digital-experience-budgets-despite-covid-19-crisis-301047378.html